Returns & Exchanges

At Phan Shop, we want to ensure you have the right gear to perform your best. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unused sports gear in its original packaging with all tags attached to ensure the item remains in resellable condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned equipment, we will process your refund or ship your replacement item within 5-7 business days.