Frequently Asked Questions
Everything you need to know about your Phan Shop gear.
How do I determine the right size for my athletic apparel?
We provide a detailed size chart on every product page. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a compression-style fit.
What is Phan Shop's return policy for sports equipment?
We offer a 30-day return policy for most items. Products must be in original, unused condition with tags attached. Please note that customized jerseys and final sale equipment are non-returnable.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your gear ready for the next big game.
Are your products covered by a performance warranty?
Yes, all Phan Shop technical gear and equipment come with a 90-day manufacturer warranty against defects in materials or workmanship.
Do you offer team discounts for bulk orders?
Absolutely! We offer tiered pricing for sports teams and organizations ordering 15 or more units. Please contact our sales team via the 'Team Orders' page for a custom quote.
How should I care for my high-performance fabrics?
To maintain moisture-wicking properties, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners or bleach.